Payment must be received in full prior to the course start date. You must pay each invoice we issue within 30 days starting on the date issued. If you book on any course within 30 days before the course is due to start, then payment is due immediately.
All cancellations must be received in writing (email is acceptable) 28 calendar days before the start of the course and will be subject to an administration fee of 2000 INR. Cancellations made after this date will be charged the full course registration fee.
Registrants who do not attend on the day will be considered ‘no shows’ and will be charged the full course registration fee. We regret that registrations cannot be transferred to another course; however delegate substitutions may be made up to 10 working days before the course. Access to the course and all the materials is on an individual basis. If you share access with any other individuals they will be liable for the full registration fee.
Confirmation of your booking will be emailed to you automatically on receipt of your booking. Full joining instructions, including programme timings and special instructions will be sent no later than one week prior to the course or immediately for those booking within one week of the course date. Please note that no joining instructions or materials will be provided before receiving proof of payment for the course.
Discounts and offers
From time to time Zensoftech may offer discounts on courses. Discounts are subject to availability, and only one discount code/offer can be redeemed per booking. If you have any questions about the terms and conditions or wish to cancel your place for any of the training above you must put your request in writing to our meetings team. Your statutory rights are not affected.